Bank of Ireland is sounding the alarm on a new scam targeting their business customers through live chat channels. Like a wolf in sheep’s clothing, fraudsters pose as bank representatives and trick customers into logging into a malicious website, granting them remote access to their PCs.
This sinister scheme has already ensnared victims across Europe, the UK, Australia, and New Zealand. Bank of Ireland urges caution, advising customers to avoid remote access, login through their official website, and report any suspicious activity immediately.
The Rising Threat of Live Chat Payments Scam
The Bank of Ireland is warning Irish customers about the rising threat of the live chat payments scam. This scam is targeting customers not only in Ireland but also across Europe, the UK, Australia, and New Zealand. Fraudsters are using live chat channels as a means to gain access to customers’ remote PCs and banking information.
The scam begins with a phone call from someone claiming to be from Bank of Ireland. These scammers then ask customers to log into their account and access a new website address. However, this website address is actually a tool for fraudsters to gain remote access to the customers’ PCs.
Once the fraudsters gain access, they set up payments on the customer’s online banking and ask for a one-time code from their BOI app. This allows them to carry out unauthorized transactions.
In light of this, Bank of Ireland is advising customers to be cautious and vigilant. If they receive any calls like this, they should hang up immediately and report any suspicious activity to the bank.
It is crucial for customers to remain aware of this scam and take appropriate measures to protect their personal and financial information.
How Fraudsters Target Bank of Ireland Customers
Fraudsters target customers of Bank of Ireland by using deceptive tactics to gain access to their banking information. The scam begins with a phone call from someone claiming to be from the bank. These fraudsters ask customers to log into their accounts and access a new website address.
However, this website address is actually a tool for the fraudsters to gain remote access to the customer’s PC. Once they have access, the fraudsters set up payments on the customer’s online banking and ask for a one-time code from their Bank of Ireland app.
This multi-layered scam mainly targets business customers and has been effective for fraudsters internationally. Bank of Ireland advises customers to be cautious, hang up if they receive suspicious calls, and always log in through the main website to ensure their safety.
Essential Tips to Protect Yourself From Live Chat Scams
To protect yourself from live chat scams, it is important to remain cautious and follow essential tips provided by Bank of Ireland. The bank advises customers to never allow a caller to take remote access of their PC and to be careful when logging on to their online banking website. Typing in the website address themselves or logging in through the main Bank of Ireland website is the safest option. If someone asks for a one-time code from the online banking app, they are a fraudster. Bank of Ireland emphasizes the importance of being cautious and vigilant. By following these tips, customers can safeguard their personal and financial information from falling into the hands of fraudsters.
| Essential Tips to Protect Yourself From Live Chat Scams |
|---|
| Never allow a caller to take remote access of your PC |
| Be careful when logging on to your online banking website |
| Type in the website address yourself or log in through the main Bank of Ireland website |
| Do not give out one-time codes to anyone |
| Be cautious and vigilant |
The International Reach of Live Chat Scams
Customers across Europe, the UK, Australia, and New Zealand have fallen victim to the international reach of the live chat scam. The scam involves fraudsters using live chat channels to gain remote access to customer PCs and banking information.
It begins with a phone call from someone claiming to be from Bank of Ireland, asking customers to log into their account and access a new website address. However, the website address is actually a tool for fraudsters to gain remote access to the customer’s PC.
Once access is gained, fraudsters set up payments on the customer’s online banking and ask for a one-time code from their BOI app. Bank of Ireland advises customers to be cautious, never allow remote access to their PC, and to log in through the main Bank of Ireland website to ensure safety.
Bank of Ireland’s Urgent Warning to Irish Customers
The urgent warning issued by Bank of Ireland highlights the need for heightened caution and vigilance among Irish individuals.
The bank has warned its customers about a live chat payments scam that targets business customers. Fraudsters are using live chat channels to gain remote access to PCs and obtain banking information.
The scam starts with a phone call from someone pretending to be from Bank of Ireland, asking customers to log into their accounts through a fake website. Once the fraudsters gain access to the customer’s PC, they set up payments on their online banking and request a one-time code from their BOI app.
Bank of Ireland advises customers to never allow remote access to their PCs and to be careful when logging into their online banking. They emphasize the importance of being cautious and vigilant, and to report any suspicious activity.
